If you receive a faulty or incorrect item, please contact our customer service team as soon as possible with:

• Your order number
• Description of the issue
• Photographic evidence

Exchange Policy:

All sales are final – no refunds, only exchanges, except in cases of errors on our part, which must be reported within 3 days of receiving your order.

To qualify for an exchange:

• Unworn and in resalable condition.
• Items should be returned in their original packaging
• If an item is faulty, we will send a replacement.
  

UK Customers must return items within 7 days of the date on the packaging slip.

International Customers must return items within 35 days of receiving their order.

Important Notes:

• Customers are responsible for return shipping (we recommend Royal Mail Tracked or Special Delivery).
  
• We are not responsible for lost or delayed packages.
  
• If a package is returned due to unpaid customs fees, it will not be refunded or reshipped unless additional shipping costs are covered by the customer.
• Exchanges are subject to stock availability and may not be processed immediately.

To begin a return, please email us: support@eviorclothing.com.